Under some circumstances, you might not be able to open the options dialog in the Acrolinx plug-in. Instead, when you click Options, the following error message appears:
Service core Version 3 is not available.
This problem might be due to the SSL certificate configuration for your Acrolinx Server and CQ or AEM (Adobe Experience Manager).
Follow these steps to secure the CQ/AEM server:
You must import a keystore for a valid certificate with the command prompt, for example:
keytool -import -alias acrolinx -keystore 'C:\Program Files\Java\jdk1.7.0_25\jre\lib\security\cacerts' -file '..\ssl\CN=BRD00550,DC=core-server,DC=acrolinx,DC=com-5085A5E529082FED024FF8D90846226F.der'
In this case, .der is the trusted certificate for the server.
- Then follow the steps as described via this link .
In this case, you need to get the
InstallCert.java file. Navigate to this file directory.
In the command prompt, run the command:
java InstallCert localhost:443
Copy the generated “jssecacerts” file to the directory:
Restart CQ/AEM and click on the Options button.
The options dialog should now open.