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How do I view my organization's tickets?

  • Updated

As an Acrolinx user, you always have the ability to view your tickets. If you've been granted the privilege to view all tickets submitted by your organization, you can see those too. To see this view, all you need to do is the following:

  1. Sign in to Acrolinx Support.
  2. Click 'My Activities' under your profile.

    My-activities.png

  3. This will take you directly to an overview of the tickets you’ve submitted with this user account/e-mail address. To view your entire organization's requests, click on the 'Organization requests':

    Organization-requests.png

Note: You can sort via status, and click and enter any ticket that is available in this view. You can also enter a comment into an open ticket, or submit a new request that goes directly to the Acrolinx Support team.