LocalStorage for Office is stored in registry at:
HKEY_CURRENT_USER\Software\Acrolinx\Plugins\Storage\AcrolinxStorage

Office version 1.1 and earlier
Office Sidebar saves Acrolinx URL (from option dialog) in following registry path:

HKEY_CURRENT_USER\Software\Acrolinx\PlugIns\Office\ServerAddress

If no key is there, it will fall back to:

HKEY_LOCAL_MACHINE\Software\Acrolinx\PlugIns\Office\ServerAddress

Internet Explorer browser LocalStorage where cookies are stored:
%userprofile%\Local Settings\Application Data\Microsoft\Internet Explorer\DOMStore

C:\Users\<USER>\Local Settings\Application Data\Microsoft\Internet Explorer\DOMStore

%temp%\Acrolinx\logs\<appname>\<date>_<appname>.log

C:\Users\<user_name>\AppData\Local\Temp\Acrolinx\logs

To set the log level, edit the following file:

<ADDIN_INSTALL_DIR>\Acrolinx.Sidebar.log4net.xml

Change level value to any one of the following:

ALL
DEBUG
INFO
WARN
ERROR
FATAL
OFF -> Log details will not appear

 <level value="DEBUG"/>

64-bit(x64):

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\<Version>\<Application Name>\InstallRoot

32-bit(x86):

HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Office\<Version>\<Application Name>
\InstallRoot

Check for the following key:

Key="Path" Value="C:\Program Files\Microsoft Office\root\Office16"

Version: 15.0,16.0
Application Name: Word, PowerPoint, Excel, Outlook.

• io JS (node JS)
• Chromium embedded framework (CEF)
• Adobe Extended Script

A file is created to hold the AcrolinxStorage, which will be shared by Adobe CC extensions.
File name: acrolinxStorage.json

Mac: ~/Library/Application Support/Acrolinx/Storage

Windows: %AppData%\Acrolinx\Storage

Mac:
~/Library/Logs/Acrolinx/Adobe_InDesign
~/Library/Logs/Acrolinx/Adobe_InCopy

Windows:

%TEMP%\Acrolinx\Logs\Adobe_InDesign
%TEMP%\Acrolinx\Logs\Adobe_InCopy

Bundled with the build

Acrolinx uses the interface language of InDesign or InCopy.

Server address passed with msiexec will be stored at:
HKEY_LOCAL_MACHINE\Software\Acrolinx\Plugins\Storage\AcrolinxStorage

CORS:

https://extensions.acrolinx.cloud

LocalStorage for XMetaL is stored in registry at:

HKEY_CURRENT_USER\Software\Acrolinx\Plugins\Storage\AcrolinxStorage

%temp%\Acrolinx\XMetaL-<editorVersion>\

Sidebar only shows in English.

The configuration information for "Acrolinx for Arbortext" stores in the file:

For default Acrolinx platform initialization - %ALLUSERSPROFILE%\Acrolinx\ArborText\Storage

Version 2.1 and before
The configuration information for "Acrolinx for Arbortext" stores in the registry path:

For default Acrolinx Platform -  HKEY_LOCAL_MACHINE\Software\Acrolinx\Plugins\ArbortextSidebarPlugin

%APPDATA%\Acrolinx\ArborText\Storage (Non-Editable and managed by Sidebar)

%temp%\Acrolinx\Logs\AcrolinxForArbortext\AcrolinxForArbortext.log

C:\Users\<USER>\AppData\Local\Temp\Acrolinx\acrolinx_start_page_<VERSION>

%TEMP%\Acrolinx\acrolinx_start_page_<version>

Uses system default language, or if not available, English as default.

LocalStorage data is saved in user defaults.(can be found at ~/Library/Preferences/com.acrolinx.Acrolinx.baseclimb.plist and com.acrolinx.Acrolinx.plist).

/Users/<USERNAME>/Library/Logs/Acrolinx/yyyy-MM-dd HHmmss Acrolog.log

Start page is embedded inside Acrolinx application dmg.

Uses system default language

Version 1.1 and 1.0: Type Script, Node.js

Version 1.0: Desktop sidebar

Depending on your platform, the user settings file is located here:

Version 1.1:

• Windows %AppData%\Acrolinx\Storage\acrolinxStorage.json
• Mac $HOME/Library/Application Support/Acrolinx/Storage/acrolinxStorage.json
• Linux $HOME/.config/Acrolinx/Storage/ acrolinxStorage.json

Version 1.0:

• Windows %APPDATA%\Code\User\settings.json
• Mac $HOME/Library/Application Support/Code/User/settings.json
• Linux $HOME/.config/Code/User/settings.json

Version 1.1: Default log level is info. To change the log level to debug: Goto File menu > Preferences > Settings > User Settings, set "acrolinx.loglevel": "debug". Restart Visual Studio Code to take effect

User can use one of the following log levels:
trace
info
debug
warn
error
fatal

Version 1.0: No integration logs. Open Sidebar browser console.

Version 1.1: Bundled with the Sidebar

Version 1.0: loads the start page from the cloud.

Version 1.1: Taken from Visual Studio locale language

Version 1.0: Sidebar only shows in English.

• Windows Default location is C:\Program Files(x86)\Acrolinx\Desktop Checker\Acrolinx Desktop Checker.exe Location can be changed by passing argument TARGETDIR to MSI installer
• Mac /Applications/Acrolinx Desktop Checker.app

• Ubuntu /opt/Acrolinx Desktop Checker (with Debian installer)

Depending on your platform, the user settings file is located here:

• Windows %AppData%\Acrolinx Desktop Checker\
• Mac $HOME/Library/Application Support/Acrolinx Desktop Checker/
• Linux $HOME/.config/Acrolinx Desktop Checker/

Log files are accessible from the Sidebar: About -> Open Log File.

-OR-

To obtain console logs: Open View -> Developer Tools and on Console tab right-click Save as... to save the .log file to your computer

Platform

JavaScript

Web Browser

Chrome / Firefox / Edge Chromium / Safari

Browser dependency

-

Configurations

LocalStorage

Browser local storage, i.e., Google Chrome local storage

Log File

After installing the addon, please refer to Google Docs addon script page, where you can find the logged messages.

Start page location

Bundled in the App

Interface language

Uses Google Workspace language

Web browser

Chrome / Firefox / Edge Chromium / Safari

Browser dependency

-

Configurations

Log level: <wordpress>/wp-content/plugins/acrolinx/logLevel.json

Set:
{"enableDebugLogs": true }

LocalStorage

Browser local storage

Log File

Browser console logs, <wordpress>/wp-content/plugins/acrolinx/logs/

Start page location

Bundled with Sidebar SDK JS

Interface language

Uses WordPress language

Windows: go to File Menu > Preferences > Logging tab. This will show the path of the log file. In Mac: go to Application Menu

If the content-analyzer-log.txt contains: UnicodeDecodeError: 'Ascii' codec can't decode byte -> PAC file contains umlaut characters. These aren’t supported

If the content-analyzer-log.txt contains
"TypeError: inet_aton() argument 1 must be string, not None". This could be due to multiple reasons:

1. This indicates the Content Analyzer wasn’t able to parse the PAC file. Is Wireless Proxy Auto-Discovery used on the customer side? WPAD has been disabled in Content Analyzer from 1.3.1 onwards. Suggest to the customer to have direct access to internet.

2. Check the PAC file. The PAC file shouldn’t have reassignments to the same variable. For for example, a variable like hostIP should be assigned value only once in the entire pac file.

Windows: go to File Menu > Preferences > Logging tab. This will show the path of the log file. In Mac: go to Application Menu

For a more detailed log level in macOS: use the  open  command from the command line: 

open "Acrolinx Content Analyzer 2019.app"/ --args -d

If the content-analyzer-log.txt contains: UnicodeDecodeError: 'Ascii' codec can't decode byte -> PAC file contains umlaut characters. These aren’t supported

If the content-analyzer-log.txt contains
"TypeError: inet_aton() argument 1 must be string, not None". This could be due to multiple reasons:

1. This indicates the Content Analyzer wasn’t able to parse the PAC file. Is Wireless Proxy Auto-Discovery used on the customer side? WPAD has been disabled in Content Analyzer from 1.3.1 onwards. Suggest to the customer to have direct access to internet.

2. Check the PAC file. The PAC file shouldn’t have reassignments to the same variable. For for example, a variable like hostIP should be assigned value only once in the entire pac file.