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The Acrolinx toolbar is not displayed in Microsoft Office Applications

  • Updated

Issue

The Acrolinx toolbar isn’t displayed in Microsoft Office Applications. This includes Microsoft Word, PowerPoint, Excel, and Outlook. 

Applies To

Product

Version
Acrolinx for Office / Microsoft Office Microsoft Word, PowerPoint, Excel, and Outlook.

Causes 

This problem can have one of several causes, for example the toolbar isn’t properly activated in the application.

Solution

The Acrolinx Office Application add-in may have been deactivated. You can reactivate it by following these steps:

  1. Navigate to Office Application Options > Add-ins > Manage: Disabled Items > Go.
  2. In the Disabled elements dialog box, select the Acrolinx add-in and click Enable.
  3. Navigate to Office Application Options > Add-ins > Manage: COM-Add-Ins > Go, and make sure that the Acrolinx Integration is enabled.
  4. Restart the Microsoft Office Application.

Other third-Party Office plug-ins can sometimes interfere with the display of the Acrolinx menu.