Issue
With larger PowerPoint files, the response time slows down when scrolling,as if the Acrolinx add-inn is constantly performing checks. When the user clicks on an Acrolinx suggestion, the cursor does not jump to the corresponding page in the PowerPoint slide. When users accept a suggestion for improvements, they receive this message box.
Microsoft PowerPoint
PowerPoint is running into problems with acrolinxpowerpointplugin.pptplugin add-inn. If this keeps happening, disable this add-in and check for available updates.
Applies To
Product |
Version |
---|---|
Acrolinx for Office - PowerPoint |
all |
Solution
- If switched on: Turn off the AutoCheck feature in the
coreserver.propterties
file. For details see: Configure the AutoCheck Feature. AutoCheck is disabled by default, but when you enable it, writers see an extra AutoCheck option in the Sidebar. -
If there is no improvement, check the automatic saving within PowerPoint. Either switch it off completely or extend the intervals under File > Options > Save > Auto Recover.