If you're attempting to run a check using the Content Analyzer and you encounter a message like this:
It could be that when you look at 'Details' you see something like:
The token was expected to have 3 parts, but got 1.
In this scenario you need to make sure you have signed in to your Acrolinx Server successfully from the Content Analyzer. Open the Content Analyzer and go to:
File > Preferences > Sign In
After signing in successfully, try running the check again.