We were only able to reproduce this message in an isolated scenario. We uninstalled Office by dragging the application to the trash, and reinstalled without deleting the existing license information.
First, uninstall Acrolinx for Mac.
Then, follow the Microsoft instructions to Troubleshoot Office 2016 for Mac issues by completely uninstalling before you reinstall to uninstall Microsoft Office.
From the above Microsoft guide, you need to pay particular attention to:
- In the LaunchDaemons folder, ctrl+click or right-click the following files if present, and then click Move to Trash:
com.microsoft.office.licensingV2.helper.plist (if present)
com.microsoft.autoupdate.helper.plist (if present)
- Go to Library > PrivilegedHelperTools, ctrl+click or right-click the following files if present, and then click Move to Trash:
com.microsoft.office.licensingV2.helper (if present)
com.microsoft.autoupdate.helper (if present)
- Go to Library > Preferences and ctrl+click or right-click the following file if present, and then click Move to Trash:
com.microsoft.office.licensingV2.plist (if present)
- Open Finder > Applications > Utilities > Keychain Access and remove the following password entries (if present):
Microsoft Office Identities Cache 2
Microsoft Office Identities Settings 2
After following the Microsoft guide an d paying special attention to the steps above, reinstall Office 2016 from your Microsoft 365 account, enter the required licensing details, reinstall Acrolinx and restart your machine.
You should be able to run Acrolinx successfully again and avoid the VBA message.