Click the User Profile in the slide-out menu and then GENERAL to get to the settings. In this tab, you’ll always see your username and department. Any other fields you see are configured by your Acrolinx Administrator as Custom User Information.
To update your user profile, change the value of the field and click SUBMIT.
Click the User Profile in the slide-out menu and click ADVANCED to get to the settings. In this tab, you’ll find a few settings to control how your Sidebar behaves.
Here's a brief rundown of the current advanced settings:
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Run a check when you open Acrolinx - Start a check as soon as you open Acrolinx. That’s one less click for you.
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Switch to compact view - You can choose how much information you want to see in the Sidebar cards. Compact view means some information won’t appear when you click the card. This might be helpful if you’re an experienced writer and don’t need the full guidance.
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Auto-advance Sidebar cards - You can decide what happens after you click on a suggestion.
If you turn on auto-advance Sidebar cards, the Sidebar will immediately move to the next card after you click on a suggestion. The highlighted text will also move to the next issue. This makes it quicker to work through your issues.
If you turn off auto-advance Sidebar cards, the Sidebar stays on the current card after you click on a suggestion and won't jump to the next issue. This can help you see and confirm any changes to your content.
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Hide the choice to undo - Hide the choice to undo an action in the Sidebar cards. That way, your cards will vanish immediately when you ignore one or more issues.
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Show guidance type in Sidebar cards - Choose if you want to see the guidance type in the Sidebar cards.
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Display Language - Change the language of the text in the Sidebar.
Acrolinx might prompt you to enter information about the document that you’re checking. For example, the type of content that you’re writing or reviewing. This means that your Acrolinx Administrator wants to collect that information and has configured it on the Acrolinx Platform. If you want to see or change your entry, you can access it after you run a check.
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After you've run a check, click Document in the slide-out menu to get to the settings. Your Acrolinx Administrator configures the field or fields that you see in this tab as Custom Document Information.
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To update your Custom Document Information, change the value of the field and click SUBMIT.
Your Acrolinx Administrator might ask you for some information from your About tab if they’re troubleshooting an issue.
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Click About in the slide-out menu to get to the information about the Sidebar.
You can use the debug button to get more information about a check. This is helpful if you run into an issue during a check or if you want to see what the Sidebar has sent to the Acrolinx Platform.
To use the Debug button for the first time, you need to do the following:
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Sign in to the Acrolinx Dashboard.
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Navigate to Maintenance > Server Workload Capture and click Start to capture your workload.
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Return to the Sidebar and run a check.
Notice
Be sure to open the Scorecard after your check finishes.
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Open the slide-out menu in the Sidebar and click About > DEBUG. This will redirect you to the request validator.
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Click on Request Text with Context and search for 1 unique word from your content in Content of "request.txt".
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If you can't find it, there's an issue with the Acrolinx Integration and Support needs to take a look.
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If you do see it, click the tab Content of "extracted.txt" and search for your word.
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If you see your word in Content of "extracted.txt", there's no issue.
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If you don't see your word in Content of "extracted.txt", you'll need to contact Acrolinx to adjust your Content Profile.
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If you need help from Support, save all links that you see under Scorecard Information in the request validator. Add the saved links to your ticket when you contact Acrolinx Support.