|Acrolinx Plug-in for Arbortext Editor||Versions earlier than 2.5|
Documents contain processing instructions for Acrolinx flags without the corresponding formatting instructions and the flags cannot be removed from the document.
This issue can sometimes occur if the document is saved using the save -nopi command in Arbortext Editor or if the program was terminated while flags where being removed.
Resolving the Problem
The function key "CleanOrphans" cleans up documents where this issue occurs. Use the keyboard shortcut CTRL+ALT+A to call this function. It removes any remaining processing instructions related to Acrolinx flags and activates the standard "Remove Flags" function that removes Acrolinx formatting.
Customer Support can also provide a custom script on request for users who do not have the Acrolinx plug-in but have similar problems. Please contact Acrolinx customer support if you are interested in more information about the "acrobrush" script for the Arbortext Editor.