|Acrolinx Plug-in for Microsoft Word||All versions|
The Acrolinx Plug-in returns false alarms when "Track Changes" is turned on within Word.
When "Track Changes" is turned on within Word, the Acrolinx Plug-in for Microsoft Word can have difficulty extracting the text in a precise manner.
Resolving the Problem
To avoid this change the setting to "Show Revisions in Balloons" as in the screen-shot below.
Additionally, words or characters that are part of tracked changes are ignored. Added words or characters can be still checked if they are not surrounded by deleted words or characters.
More information can be found in the Acrolinx Plug-in for Microsoft Word User Guide .
Originating Case 30017