|All Windows SDK-based clients||All versions before 4.0|
|Acrolinx Server||Version 3.2 or later|
You define filter or segmentation settings in the plug-in options and confirm the settings by clicking OK . When you open the plug-in options again, the filter and segmentation settings are empty. However, when you run a check, the plug-in correctly applies the settings you configured.
This visual issue occurs when you use a legacy plug-in with an Acrolinx server with checking profiles. Checking profiles already include extraction settings but legacy plug-ins do not fully support extraction settings from checking profiles.
Resolving the Problem
The filter and segmentation settings are correctly applied, even though the filter and segmentation tabs in the plug-in options are empty.
If you use an Acrolinx Server with checking profiles, upgrade to a plug-in with full support for checking profiles. Contact your Acrolinx project consultant to learn more.