|Acrolinx Plug-in for Adobe FrameMaker||2.9 or later|
After opening a document, FrameMaker displays an error message similar to the following message, then shuts down.
Internal Error 1004, 82981116, 8293007, 8297661. FrameMaker has detected a serious problem and must quit.
CausesThe document might contain a mixture of XML formatting tags and internal character formatting markings that are used by FrameMaker only. Documents that contain a mixture of XML tags and character formatting can sometimes cause the plug-in to become unresponsive which then causes FrameMaker to shut down.
Resolving the Problem
Add the DWORD value FormatExtraction with the default value of 0 , and restart FrameMaker.
This solution might resolve the problem but will prevent you from using the option Show text formatting in the corrections dialog box.
Originating Case 54870