|All Acrolinx Plug-ins||1.5 or later|
After running the MSI installer package, the installation wizard proceeds normally until you reach the step where you to enter the Acrolinx Server address.
After you enter the server address and click Next , the installation wizard displays the error message "The system cannot open the device or file specified".
If you click Cancel on the error dialog box, the installation wizard displays the error message "The installer has encountered an unexpected error installing this package".
There are several possible causes for this problem, but the most common explanation is that the application is being run from an encrypted directory. For more information about encrypted directories, see the following Microsoft knowledge base article: http://support.microsoft.com/kb/308989 .
Resolving the Problem
Check that your users 'temp' directory has not been encrypted. For more information on this solution, see the following Microsoft knowledge base article: http://support.microsoft.com/kb/318080 .
Also check that the MSI installer has not been encrypted automatically on your computer.
To confirm and change this behavior, locate the directory that contains the MSI installer.
Right click the directory, navigate to Encrypt contents to secure data ., and deselect the option