Log in fields are not visible when opening the Dashboard Acrolinx Customer Care November 30, 2016 14:50 PDF Follow Applies To Software Version Acrolinx Server All versions Symptoms The Dashboard page opens but the User ID , Password , and Interface Language fields are not visible. Causes This issue can occur when your firewall or browser security settings are configured to block the following software components: XMLHttpRequest ActiveX Components Resolving the Problem Update your firewall or web browser security settings so that they do not block these components. Have more questions? Submit a request