Tutorials Knowledge Base Ask a Question Writers Guidance Administrators Server Administrators Developers Product Feedback

Log in fields are not visible when opening the Dashboard

Avatar
Acrolinx Customer Care
Get a PDF version of this webpagePDF
Follow

Applies To

Software Version
Acrolinx Server All versions

Symptoms

The Dashboard page opens but the User ID , Password , and Interface Language fields are not visible.

Causes

This issue can occur when your firewall or browser security settings are configured to block the following software components:
  • ​X​M​L​Http​Request
  • ​Active​X​ ​Components

Resolving the Problem

Update your firewall or web browser security settings so that they do not block these components.

Have more questions? Submit a request

Comments

Powered by Zendesk