You can configure Acrolinx to prompt users to resubmit custom user information before they can run a check. You do this if you suspect that information is incorrect or out of date.
For example, suppose that you split a department in half. To make sure the changes are reflected in Acrolinx, you can configure Acrolinx to request updated information from the users affected by the split.
To prompt users to resubmit custom user information, follow these steps:
-
Navigate to Settings > Users.
-
Select the users who should resubmit custom user information.
-
Click Reset User Information.
The next time the selected users start an integration and connect to Acrolinx, they'll be asked to resubmit their custom user information.