FAQs and Troubleshooting
Common Questions | Technical Support
- How can I sign in to Acrolinx Support?
- How do I reset my Acrolinx Support password?
- How do I get a password for Acrolinx Support?
- How do I register an account for Acrolinx Support?
- How do I view my organization's tickets?
- Having trouble signing in to Acrolinx Support?
- Private Cloud “Sandbox On-Demand” Program
- Open Source Licenses used by Acrolinx (2022.10)
- Private Cloud Service Level & Support Policy
- Private Cloud Data Storage and Privacy Information
- Drive to Innovation
- Customer Support Policy
Platform Best Practices
- Why is the License Type "Inactive" for a Term Browser User?
- Where can I see a list of all my Acrolinx guidelines?
- Regular Tasks for Ensuring Core Platform Operation
- How Do I set up Acrolinx to scale to a large number of users?
- How Do I Export All Terms to MultiTerm Format?
- How Do I Export All Terms to Excel Format?
Troubleshooting the Platform
- Will Acrolinx develop an authoring integration for my favorite editor?
- How do I capture a process dump of a crashing application for Support?
- How can I build Acrolinx quality into my CI (Continuous Integration) or agile development environment?
- Does Acrolinx work with reStructuredText (ReSt) (*.rst) files?
- Does Acrolinx have APIs to integrate Acrolinx with other applications? (e.g. a CMS or any purpose-built application)
- Connect Acrolinx Reuse to SDL TMS/WorldServer