Troubleshooting and Frequently Asked Questions
A place where you can find all our FAQs and quick help guides to answer your questions, and help get you started.
- ★ Where does the sidebar come from? What's the sidebar address? What's the architecture of a sidebar integration?
- Does Acrolinx work with reStructuredText (ReSt) (*.rst) files?
- Things to consider before getting started with a custom integration
- Why do I get different results when using Acrolinx to check the same content with different integrations?
- How can I set up the Acrolinx server to scale to a large number of users?
- Can I connect Acrolinx to use my user management system (e.g. SAML, OpenID Connect, OAuth, Okta)?
- Why do I see the message "Where's the text?" in browser extensions?
- Acrolinx for Oxygen Eclipse in Ixiasoft Doesn't Work
- Chrome Sidebar extension floats off the screen too far to the left
- Using Acrolinx with Conflicting 3rd Party Drupal Modules (Redirect module and Fast 404 )
- Understanding the colors of the sidebar loading indicator
- Why do I get the message: "Some Sidebar features have failed to load."?
- Why does Windows think my guidance package has already been installed?
- How do I view my guideline documentation?
- Why doesn't selecting multiple analytics filters from a dashboard work in Chrome for Mac?
- Why don't my language servers connect after upgrading to an Acrolinx Server version higher than V5.4?
- Expired Token Disrupts Communication to Acrolinx Server
- Changes to Certificate Handling in Browsers 2018