Troubleshooting and Frequently Asked Questions
A place where you can find all our FAQs and quick help guides to answer your questions, and help get you started.
- ★ Where does the sidebar come from? What's the sidebar address? What's the architecture of a sidebar integration?
- Does Acrolinx work with ReSt (*.rst) files?
- Things to consider before getting started with a custom integration
- Why do I get different results when using Acrolinx to check the same content with different integrations?
- How can I set up the Acrolinx server to scale to a large number of users?
- Can I connect Acrolinx to use my user management system (e.g. SAML, OpenID Connect, OAuth, Okta)?
- Why can't I connect to my Acrolinx Server from Chrome?
- Why does Acrolinx ignore all my files that I try to check in the Content Analyzer?
- What Is Acrolinx Sign-In?
- Why won't the Acrolinx Sidebar load on XMetaL 10?
- Why doesn't my scorecard or guidance open in Acrolinx browser extensions?
- What do I need to know about checking documents using the sidebar?
- Migrating to the Cloud - What you need to know!
- Why don't my context-sensitive rules work after I updated to Acrolinx 5.1?
- Where can I find Archived Versions of the Server User Guides?
- Why can't I log in to the Term Browser/Term Contribution page after updating the Acrolinx server?
- Can I connect to a secure external database using TCPS?
- How do I configure an SEO server to honor defined proxy settings?